Customer Care: +44 (0)1276 36320 (Monday to Friday 10am - 4pm) | Email:

Cookies & Privacy Policy

This policy describes how BareFace Cosmetics Ltd (collectively, “BareFace minerals,” “we”, “us,” or “our”) collects, uses, shares and protects information obtained from and about our customers (“you”). 

This privacy policy covers:

1. What information we collect

2. How we use your personal information

3. How we share your personal information

4. How we protect your personal information (security)

5. How we use cookies

6. Controlling your personal information

7. Communicating with us

8. Changes to this policy

1. What information we collect

Depending on how you interact with BareFace minerals (online, in-store, on the phone, via social media etc) we may collect the following information:

- Name

- DOB, age or age range, gender, facial attributes (e.g. hair colour, eye colour, skin type, skin tone etc)   

- Personal contact information 

- Payment information

- Billing address and shipping address

- Other demographic information, preference and interests

- Account login information

- Website usage information

- Customer feedback 

- Social network information

2. How we use your personal information

BareFace Cosmetics Ltd primarily uses the personal information that it collects to provide you with a better level of service, products and information. Other reasons include:

- Order fulfilment / purchase history

- Customer service

- Contest and promotional purposes

- Marketing communications

- Detect and prevent fraud

- Maintain business records

- Improve products or services

3. How we share your personal information

We may share your information with the types of companies or in the situations detailed below. We do not rent or sell your information to third party companies for their own marketing use.

Service providers.

We may share personal information with companies that provide services for us, such as fulfilling orders, delivering letters/parcels, sending email, customer data analyse, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer support. Service providers are required to keep your information confidential and secure.

Third party vendors (e.g. Social Network providers).

If you use any features, widgets or plug-ins made available to you on our website by a third party vendor it may result in information being collected and shared between us and the third party in question. The information being shared could include personal contact information, payment information, demographic information, or other types of information, depending on the service being provided by the vendor. 

Legal disclosures.

BareFace Cosmetics Ltd may share your personal information in order to protect the legal right rights of its company, its employees, its service providers and its affiliates. This type of sharing may be required to comply with law or legal process. It may be in connection with a law suit, investigation, claim, or simply to protect and detect against fraud. 

Business transfers (e.g. sale or acquisition of company).

BareFace Cosmetics Ltd may share your information with another company that acquires some, or all, of the assets or stock of BareFace Cosmetics Ltd. That company may use and disclose personal information for purposes similar to this policy. BareFace Cosmetics Ltd may also share personal information with prospective buyers in order to evaluate the purchase. If such an event occurs we will take reasonable steps to make sure your personal information is handled in accordance with this privacy policy.

The Public.

BareFace Cosmetics Ltd may share your personal information, such as name, age or age-range, DOB etc with the public and its affiliates if you choose to submit information via one of our interactive services, like Feedback & Product Reviews.

4. How we protect your personal information (security)

We understand that our customers trust us to protect their sensitive personal data. We take the task of ensuring that your personal information is secure very seriously. We maintain physical, electronic, managerial and procedural safeguards to help protect your personal information. Examples include; encryption for payment, secure in-house operating systems, access restrictions and secure data-centres.

5. How we use cookies

What are cookies?

A cookie is a piece of data that is placed on an internet user’s computer memory. The information the cookie contains is set by a website’s server and it can be used when the user re-visits the website. Cookies are designed to remember things that an internet user has done whilst on a website in the past, which can include but is not limited to, putting products in a basket, logging in or clicking on certain website links.

NOTE: Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses. A cookies does not grant access to your computer or any information about you, other than the data you choose to share.

You have choices about cookies. By modifying your browser preferences you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our website may not function properly in your case.

How we use cookies.

BareFace Cosmetics Ltd use cookies to enhance your website experience, such as remembering that you logged in or identifying which web pages where being used. Aside from improving the overall customer experience on our website, this information allows us to more accurately understand individual behaviours and needs. This means that we can more easily tailor offers and information which may be of interest to individuals.

For general information on cookies please visit

6. Controlling your personal information 

Updating or correcting your personal information.

You can update or correct your personal information and other preferences by logging into your BareFace minerals account and clicking on the “My Account” page or by calling +44(0)1276 423945 and speaking to one of our team.

Newsletters & promotional emails.

You can click on the “unsubscribe link at the bottom of any newsletter or promotional email that you receive from us to instantly opt out. 

Reviews and feedback.

You can remove content posted on a BareFace minerals public space (such as a product review or feedback) at any time by emailing details to We will endeavour to honour your request to remove information, however, our removal of your information may not completely erase that information from the internet. For example, historical copies or “caches” may remain.

Restricting collection of personal data

If at any time you wish to restrict the collection of your personal data on our website for marketing purposes please email or contact our team direct 01276 36320.

7. Communicating with us

For any questions or concerns about our privacy or security policies, please contact us at:

BareFace Cosmetics Ltd

Oakridge House

67 Meadowfield


Durham DH7 0EJ

Telephone 01276 36320


8. Changes to this policy

BareFace Cosmetics Ltd reserve the right to revise this policy at any time. We advise you review our privacy policy periodically. We will note the effective date of the latest version at the end of each policy.